How do I pay my balance?
You can find payment details on your invoice. We accept payment by Electronic Bank transfer, debit card, credit card, cheque or cash. You can call us on…
After Booking
When will I receive the final flight timings?
The final timings will be advised with the documentation about two weeks before departure but, until that time, all the timings that we are able to give…
I want to cancel my booking or one of my travel companions from my booking. How do I do this?
The lead passenger on your booking must notify us of the cancellation, quoting the booking reference and the reason for cancelling. The cancellation will…
When will I receive my travel documents?
Travel documents are dispatched 14-10 days prior to departure. Alternatively, you can arrange to collect your travel documents from our office.…
I want to amend my booking – how do I do this?
The lead passenger can call us on (01) 294 1000, quoting the booking reference, although please note that we may ask you to confirm your request in writing.…
Will you send me a reminder when I have to pay the balance?
We do not issue reminders for the balance. Your confirmation/invoice serves as your final invoice.…
When do I have to pay for my holiday in full?
The balance is required no later than 12 weeks before departure. If you are due to travel within 12 weeks of making the booking, payment is required in…